Our Shipping Policy
Free Shipping
Shipping for orders above Rs.2000 is Free for all articles (excepting Books and CDs). Total shipping costs for orders below Rs.500 is Rs.50 only. Scroll below for shipping rates for Books and CDs.
Prices mentioned against each item are the final cost to the buyer – There are no hidden costs.
Prices quoted in Rupees are valid for delivery within India only. For delivery required outside India, kindly contact us by clicking here.
Shipping for all orders above Rs. 500 will be through Delhivery/ Expressbee/DTDC/Ecom. Orders below Rs. 500 will be shipped by India Post by default.
Delivery to Remote Locations not serviced by the FedEx will be shipped through India Post, irrespective of the order value, at the sole discretion of Exotic India.
Shipping and Handling Costs for Books
A book may attract a shipping and handling charge which will be mentioned below the price in the book details page.
Depending upon serviceability of your pin code, all orders will be shipped by courier service. We prefer to ship by Delhivery, Blue Dart, ExpressB.
Shipping and Handling Costs for CDs
All CDs will be shipped by Delhivery, to PIN codes within the Delhivery network. Shipping and Handling cost is Rs. 55 per CD.
Cash on Delivery (COD)
You can pay by cash on delivery in all Indian cities and towns, for an additional cost of Rs. 50 per order.
Cash on Delivery is presently not available for orders for books.
Tracking Number
After the dispatch of the shipment, the customer shall be communicated by email, a package tracking number and a link to track the package. This number normally becomes operational within 24 hours of dispatch. After the number has become operational and has been provided to the buyer, the article shall be deemed to be delivered to the buyer.
Shipment details can also be accessed using your order number and email address submitted with your order, by clicking here.
Period of Delivery
The normal period for FedEx delivery to is between 4 to 7 business days. However, Exotic India does not guarantee any time limit of delivery. In odd instances, a consignment may be delayed due to extraneous circumstances such as , Flight delays, remote locations, etc.
Delivery of orders shipped through India Post is expected within 10 to 15 days.
Exceptions to the above may be noted in the following cases :
- Framed Paintings : Framing requires 4 to 8 busines days, after which it will be shipped by Federal Express, as per our regular Policy, as stated above. All Framed articles will be sent duly insured, at no extra cost to the buyer.
- Saris and Custom Tailored Garments: Blouse/Petticoat set for the saris, tailored to custom measurements, will require an extra 4 to 7 days for shipment.